Alana Bess, Manager of Armadale Property Management, believes that communication is the cornerstone of successful working relationships with all clientele. More than a decade of real estate experience has culminated in Alana prioritising relationships based on excellent communication, a work ethic based on honesty and transparency whilst fostering a passion for the industry. Alana insists that always remaining friendly and approachable is the first step in building good business relationships that are mutually beneficial.

Alana is currently responsible for business development, leasing, property management and investment advisory, all of these facets delivering positive outcomes and strong results. With 2020 and 2021 witnessing a 30% property manager-departure rate, as well as the introduction of over 130 rental reforms within the same 2-year period, the real estate rental industry has undergone a significant transformation. In these trying times, she has remained a trusted source for her clients in relation to the current rental legislation and guides her clients in helping them to achieve the best return on their property investments, all the while helping to increase returns and position investors to grow their portfolios successfully. Alana is driven by a desire to improve industry service standards and is constantly re-setting the bar as she strives to exceed client expectations. With industry-leading technology on her side, her focus remains firmly on client relationships. By utilising a proactive approach to reduce vacancy, Alana is regularly the recipient of sincere thanks and praise.

Alana credits her passion for helping people for keeping her motivated and her love of a challenge means that her clients achieve optimum rents. She keeps a keen eye on market conditions so that she can capitalise on upward rental trends and minimise any negative impacts to her clients when market conditions are less favourable.

In her spare time, Alana enjoys hiking, dining out and relaxing on the Bellarine Peninsula with family and friends.



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